difficult patients/staff speaker?

C M cmarg28 at yahoo.com
Fri Sep 14 17:21:21 EDT 2007


Hi Scott,

Do you have the location of this conference, I speak on this subject matter on a regular basis having done Press Gainey consultation directly related to unhappy patients, staff and customers. I have a CV including national/international speaking experience that I can send for review.

Thanks.

Chuck Margarites RN CEN CCRN CFRN CCEMTP
Medical Education Coordinator
Flight Nurse
LifeNet NY, Albany, NY
C 413-330-6468
O 518-262-8800

Pedsrusscott at cs.com wrote: Greetings - I just got an e-mail from an AACN conference coordinator - She is looking for a speaker on dealing with difficult patients & possibly difficult staff as well - If anyone can recommend such a speaker, please e-mail me their contact info off list
thanx!
Scott DeBoer RN,MSN,CFRN
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