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On Mon 21/12/09  3:32 PM , alert@nscorp.com wrote:<br>
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<p class="MsoTitle">UPDATE - Winter Storm Impacting Mid-Atlantic Operations<o:p></o:p></p>

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<p class="MsoNormal">Norfolk Southern continues to work to restore normal
operations across a wide area that was hit with a winter storm over the
weekend.&nbsp; Power outages in many of the hardest hit areas of western North
Carolina, western Virginia, West Virginia, Maryland, and eastern Pennsylvania
are limiting both road and local service operations.&nbsp; Customers with shipments
moving through these areas should expect delays of up to 72 hours.<o:p></o:p></p>

<p class="MsoNormal"><o:p>&nbsp;</o:p></p>

<p class="MsoNormal">Local service is being restored, but in many area will be
provided later than normal service windows.&nbsp; And, some of the hardest hit
areas, local service will not be available until operating conditions allow.<o:p></o:p></p>

<p class="MsoNormal">&nbsp;<o:p></o:p></p>

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  <p class="MsoNormal">Customers with questions regarding specific shipments
  should contact their Customer Service Representative.&nbsp;&nbsp;<o:p></o:p></p>
  <p class="MsoNormal"><span style="font-weight: bold;">Customer Service - 800 635.5768<o:p></o:p></span></p>
  <p class="MsoNormal"><br>

  Central Yard Operations representatives are also available to answer any
  questions regarding local service (set/pull) in the affected area.&nbsp;<o:p></o:p></p>
  <p class="MsoNormal"><span style="font-weight: bold;">Central Yard Operations - 800 898.4296<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-weight: bold;">Note to Coal customers, including customers with
contracts or other agreements with Norfolk Southern:</span> &nbsp;Norfolk Southern
has invoked Force Majeure effective 12:01 A.M. December 19, 2009, on traffic
moving through this area.&nbsp; Norfolk Southern will advise when the
conditions that have given rise to this Force Majeure have ended.<o:p></o:p></p>

<p class="MsoNormal"><o:p>&nbsp;</o:p></p>

<p class="MsoNormal"><o:p>&nbsp;</o:p></p>

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