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<DIV><FONT face=Arial size=2>Thank you to all the Slowhand Digest members who
sent me their comments on the EC Year 2 Subscription fiasco. The comments
contained such words as RIP OFF, FRAUDULENT, SCAM and some words best not
repeated.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I thought I would share with you two responses I
have had from the EC Access Customer Support Team, a guy called Melvin. I think
you will find the dates of interest as it would appear that the who fan club is
in a complete state of melt down in their ordering system. The response is
exactly the same in both emails even down to the use of the word "the"
duplicated yet they are over a month apart, wonder how long a back order system
takes to catch up and there must be a very large number of new members out there
who are very unhappy about their first experience with the EC Access fan site
let alone us members from Year 1. </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I wonder if Melvin really exists or is he part of
the Set List Generator Program? Maybe The Almighty has another
job?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Reply on 13th December 2006 (my email dated 8th
December 2006.</FONT></DIV>
<DIV><FONT face=Arial
size=2>--------------------------------------------------------------------------------------------------</FONT></DIV>
<DIV>Thank you for contacting the Eric Clapton Fan Club Support Team. We
apologize for the inconvenience. Due the the large amount of new members that
signed up for EC Access all YEAR 2 packages are currently on back order. We
expect to begin shipment shortly. We apologize for the delay and appreciate your
patience. If you require further assistance, please don't hesitate to
contact us.<BR><BR></DIV>
<DIV><FONT face=Arial size=2>Reply on 17th January 2007 (my email dated 14th
January 2007)</FONT></DIV>
<DIV><FONT face=Arial
size=2>----------------------------------------------------------------------------------------------</FONT></DIV>
<DIV>Thank you for contacting the Eric Clapton Fan Club Support Team. We
apologize for the inconvenience. Due the the large amount of new members that
signed up for EC Access all YEAR 2 packages are currently on back order. We
expect to begin shipment shortly. We apologize for the delay and appreciate your
patience. If you require further assistance, please don't hesitate to contact
us.<BR></DIV>
<DIV><FONT face=Arial size=2>Anyone have any more information on their
subscription both first timers and renewals?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I knew when I was at Woking this year I should have
worn my T Shirt from Year 1 subscription suitably amended to say "Where is my
Year 2 T Shirt Eric".</FONT></DIV>
<DIV><BR></DIV>
<DIV><FONT face=Arial size=2>Regards</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Dave</FONT></DIV></BODY></HTML>