[StBernard] Evercom Phone Calls

Westley Annis westley at da-parish.com
Wed Oct 10 21:47:21 EDT 2007

This is the autoreply from the Evercom websites suggested and it does
explain why several calls were made. "Because the call wasn't accepted, we
will try to call you a few times to let you know that someone is trying to
reach you."

Thanks again for the links to block the calls.


-----Original Message-----
Correctional Billing Services have received your email message with the

For immediate response and resolution, please contact Customer Service at
1-800-844 -6591. We will respond to your message as soon as possible. If you
asking for account specific information, we will need the last 4 digits of
Social Security Number for verification. For faster service, please always
include the history of the emails with us and the area code and telephone
on every email. Please read through our Frequently Asked Questions below in
order to ensure your issue can be resolved as soon as possible.

Frequently Asked Questions:

Why am I getting calls from you?

This is because an inmate from one of our facilities tried to call your
telephone number. If you wish to
not receive these calls please provide us with your area code and telephone
number, we will block your telephone number.


How can I access my account on the web?

Please provide the following information so we can setup an online account

Telephone #
Address, City, State and Zip code
Last 4 digits of SSN.


How can I set up an account with you to receive calls?

To set up your account please provide:

Telephone #
Last 4 digits of SSN.
Facility you would like to receive calls from.

We will set you up with a pre-pay account with email access so you can fund
manage your account on line.

Please let me know which you prefer.


What are your rates?

To provide you with rates, we will need the name of the facility including
and state, and the area code and telephone number you would like the rates


Can I receive calls on my cell phone?

Yes, as long as the facility that you are wanting to receive calls from
calls to cell phones. Facilities that don?t allow calls to cell phones

AK - Alaska (All)
Mohave County, AZ
Champaign County, IL
Worcester County, MA
NE Department of Corrections
Northern Neck Regional Jail, VA


Thank you for contacting Correctional Billing Services.

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